TV reception repairs
TV aerial repairs in Castellane
No signal, a freezing picture, missing channels: the fault is traced one component at a time, from the aerial to the TV.
Symptoms
What you see, and where to look
- No signal on any channel
- Cable unplugged or cut, connector come loose, amplifier no longer powered, aerial fallen down or badly misaligned.
- Some channels have disappeared
- A group of channels poorly received, a channel scan to redo, an aerial slightly knocked out of line.
- Pixelating or freezing picture
- Signal too weak or unstable: alignment, corroded connectors, ageing cable.
- Signal drops in wind or rain
- Loose mounting, water inside a connector, reception already borderline in good weather.
- Problem started after building work or a new device
- Damaged or wrongly reconnected cable, TV settings to redo.
- Reception recently worse, for no obvious reason
- Sometimes interference from a nearby mobile phone mast: a filter may then be needed.
These are possible leads. Only an on-site check can establish the cause.
The method
From the aerial to the TV, we follow the signal
A reception fault is rarely where you see it. The check works back along the whole chain, one component at a time.
- The aerialCondition, mounting and alignment.
- The cableConnectors, joints and cable routing.
- DistributionSplitting the signal to the sockets.
- The TVChannel scan and picture check.
Symbolic illustration of the signal path.
After the diagnosis
Repair what is at fault, nothing more
Often, redoing a connector or correcting the alignment is enough: the visit then ends with an alignment.
When a component is beyond use (aerial, LNB, amplifier, cable), it is replaced. Repairs cover both terrestrial TV aerials and satellite dishes.
How it works
A repair, step by step
- You callYou describe what you see on screen and since when.
- On-site diagnosisEach part of the installation is checked, in order.
- Back in serviceAdjustment or replacement of only the equipment at fault.
- Final checkAll channels are checked with you.
Frequently asked questions
Your questions
What should I check before calling?
Check that the aerial cable is properly plugged into the back of the TV or satellite receiver, then run a new channel scan. If the problem persists, an on-site check is needed.
Does the aerial always need replacing?
No. Often, redoing a connector or correcting the alignment is enough. Replacement is only suggested if the equipment is at fault.
How soon can you come out?
We usually come out within 48 to 72 hours. Call 06 72 33 26 87 to check availability.